Information in accordance with Section 5 TMG [German Telemedia Act] / Section 55 RStV [German Interstate Broadcasting Treaty]

Metreg Technologies GmbH, Tränkeweg 9, D-15517 Fürstenwalde
Phone: +49 (0) 3361 760 20 80

VAT ID no.: DE293501466
Managing Director: Till Kirchner
Main office: Fürstenwalde, Register court: Frankfurt (Oder), HRB 14847 FF

Responsible in accordance with Section 55 para. 2 RStV [German Interstate Broadcasting Treaty]: Metreg Technologies GmbH, Tränkeweg 9, D-15517 Fürstenwalde

Privacy policy

  1. Controller / data protection officer

    1. Controller
      The controller for data collection, data processing and the use of data is the operator of the website Metreg Technologies GmbH, Tränkeweg 9, D-15517 Fürstenwalde Tel. +49 (0) 3361 760 20 80 Email:, Internet: (hereafter called “Metreg”)
    2. Data protection officer
      The contact data for the data protection officer is as follows:

  2. Basic principles
    We collect and process your personal data while adhering to the relevant legal provisions, in particular the General Data Protection Regulation (“GDPR” in the following) and of the Federal Data Protection Act (“BDSG” in the following) and in accordance with the following provisions.
  3. Personal data
    Personal data means any information relating to an identified or identifiable natural person. This includes, for example, a name, address, telephone number, email address, IP address, username, password, preferences, hobbies, memberships or information about which websites have been viewed by a visitor.
  4. The collection, processing and use of your personal data

    1. Log files
      Each time you access our website, specific use data is transmitted via the respective internet browser and stored in protocol files, so-called server log files. This includes the following data:

      • Date and time that you accessed our website
      • IP address of the requesting computer
      • Name and URL of the file retrieved
      • Data quantity transmitted
      • Notification of whether the retrieval was successful
      • Identification data of the browser and operating system used
      • Website from which our website was accessed

      This data is collected and process for the purposes of allowing you to use our website (establishing a connection, ensuring system security, managing the technical network infrastructure, providing information to law enforcement authorities in the event of a cyber-attack or misuse and optimising our offer. Personal IT addresses are anonymised after 7 days and erased after a further 90 days. The legal basis for the collection, storage and use of this data is our legitimate interest in providing you with the information on our website in an unimpaired manner and to ensuring the required level of security (point 1(f) of art. 6(1) GDPR).

    2. Contacting us
      If you contact us via the contact form provided under the “Contact” heading, we shall collect and store your selected salutation, your name, your email address and the content of the message that you send to us. These are the mandatory fields on our contact form. If you contact us via email, we shall collect and store your email address, your name and the content of your message. We shall store and use your personal data for the purposes of answering your question or processing your messages, or for the purposes of further questions or communication. After our communication with you has ended, this data shall be erased, subject to any legal or official retention obligations or the lawfulness of the processing of the data on another legal basis. This shall occur at the latest after we have not communicated with you for a period of one year. The legal basis for processing your personal data is our legitimate interest in being able to communicate with you to answer your messages (point 1(f) of art. 6(1) GDPR) and your consent (point 1(a) of art. 6(1) GDPR), if you have granted this to us. Please observe our explanations under section 7 for instructions of how to withdraw your consent.
    3. Newsletters
      We do not currently send any newsletters
    4. Cookies
      We use so-called cookies. Cookies are small text files which are stored by the internet server on your end device (PC, tablet etc.) or generated by an embedded script. A cookie can only contain information which we ourselves send to your computer – personal data cannot be read.
      We use cookies which are either stored in your memory for a short time and then deleted again when you close your browser (session cookies), or cookies which are stored in your memory for a longer period of time (temporary cookies). The first time you retrieve the page, a session cookie issues a randomly generated character string (session ID) which is assigned to your end device to control the connection and to clearly differentiate it from other visitors accessing the site at the same time and in this way identifies the respective website visit. This cookie contains the session ID where the accessing internet server and the access time is encrypted. We use session cookies to maintain the connection to our website during your visit.
      We only use temporary cookies to shape our offer according to your needs in a comfortable manner and to make using our offer easier for you as you do not have to enter specific information the second time you use it and are quickly redirected to our offer. Temporary cookies are automatically deleted after a certain period of inactivity (defined session time-out). Inactivity means that you have not used our website in the interim period. The defined session time-out usually means three years from your first identification by the temporary cookie. The legal basis for the processing of your data is our legitimate interest in the technical functionality of our website as well as improving our offer of services on the website (point 1(f) of art. 6(1) GDPR) and your consent (point 1(a) of art 6(1) GDPR). Please observe our explanations under section 7 for instructions of how to withdraw your consent.
      You can reject cookies via your browser settings, delete them from your computer, block them or activate the function that you would always like to be asked before a cookie is installed. You do not need to accept cookies to be able to use our website. In the following, we show some examples of how you can deactivate cookies:

      Example with the Internet Explorer browser:
      1. Open Internet Explorer 2. In the “Extras” menu, select “Internet Options” 3. Click on the “Data Protection” tab 4. Now, you can set whether cookies should be accepted, selected or rejected 5. Confirm your settings with “OK”

      Example with the Firefox browser:
      1. Open the Firefox browser. 2. In the “Extras” menu, select “Settings” 3. Click on the “Data Protection” tab" 4. In the drop-down menu, select “Create according to user-defined settings 5. Now, you can set whether cookies should be accepted, how long you want to keep these cookies for and can add exceptions to which websites you always or never want to allow to use cookies. 6. Confirm your settings with “OK”.

      Example with the Safari browser:
      1. Open the Safari browser. 2. In the function bar, select “Settings” (pictogram; grey gearwheel in the upper right corner) and click on “Privacy”. 3. Under “Accept cookies”, you can determine whether and when Safari should accept cookies from websites. For more information, click on “Help” (?). 4. If you would like to receive further information about cookies which are stored on your computer, click on “Display cookies”.

    5. Web analysis
      We do not use any web analysis tools
    6. Processing/passing on data

        Notwithstanding any other provisions, we reserve the right to pass your data on to third parties contracted by us (processors) based on the aforementioned legal basis (for example for IT support services, document destruction and the sending of newsletters). There are already agreements in place with the service providers contracted in this way about the processing activities. These ensure that the data accordingly passed on is only used by our contractors to fulfil the prominent purpose set by us, prescribed tasks and while adhering to the required technical and organisational measures relating to data security and data protection.

      • Passing on data to third parties
        Otherwise, no transmission of your personal data to third parties takes place other than for the purposes listed in the following. We shall only pass your personal data on to third parties if:
        • You have issued your express consent to this in accordance with point 1(a) of art. 6(A) GDPR;
        • The passing on of your personal data is necessary in accordance with point 1(f) of art. 6(1) GDPR for the establishment, exercise or defence of legal claims and there is no reason to assume that you have an overriding and legitimate interest in the non-disclosure of your data;
        • In the event that a legal obligation is in place for the passing on of your personal data in accordance with point 1(c) of art. 6(1) GDPR and
        • If this is legally permitted and necessary for the performance of a contract with you in accordance with point 1(b) of art 6(1) GDPR.

  5. Encryption/data security

    1. The collection, processing and use of your data via our website only takes place in an encrypted form using SSL encryption (so-called Secure Socket Layer). SSL is used to encrypt the continuous flow of data on the internet between the server and the browser of a user in order to prevent “secret interception and access” – insofar as this is technically possible. You will recognise an SSL connection by the fact that the URL in the address bar of your browser is labelled with “https://” and/or a “padlock” symbol (icon) appears next to the address bar of our web browser, among other things. By clicking on the icon, you will obtain further information about the encryption and/or the SSL certificate used, depending on the browser you are using.
    2. We would like to point out that it is not possible to guarantee the protection of your data to the full extent by means of email communication. When transmitting confidential information, delivery by post or courier may be preferable.
    3. Otherwise, we shall make use of all appropriate and reasonable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against the unauthorised access of third parties. Our security measures are continuously improved and further developed, corresponding to technological development.

  6. Erasure of data/restriction of data processing
    Your data is generally erased if your consent has ceased or it is no longer necessary for the purposes of data processing, and there is also no further legitimate interest in continuing to store and process your data. If this data must still be stored due to existing legal, official or contractual obligations (e.g. Warranty, financial bookkeeping), the data processing is restricted by marketing and blocking this data.
  7. Rights of the data subject
    As the data subject, you have the following rights:

    • Right of access by the data subject (Art. 15 GDPR)
      You have the right to request information about the personal data we have stored about you. In particular, this covers information about the purposes of the processing, the categories of personal data being processed, the categories of recipients to whom the personal date has been or will be disclosed, the duration of storage, the existence of the right to rectify, erase, restrict or object to the processing, the existence of the right to lodge a complaint, the origin of your data if this was not collected from us, as well as about the existence of automated decision-making including profiling and, if applicable, significant information about its details. Furthermore, you have the right to receive a copy of the personal data which is the object of our processing activities.
    • Right to rectification (Art. 16 GDPR)
      You have the right to demand the rectification without undue delay of inaccurate personal data and the completion of incomplete personal data.
    • Right to erasure (‘right to be forgotten’) (Art. 17 GDPR)
      You have the right to demand the erasure of your personal data under the legal requirements. If the erasure is contrary to legal and official retention obligations of the processing is required to exercise the right of freedom of expression and information, to comply with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims, the processing of the data shall be restricted (see below).
    • Right to restriction of processing (Art. 18 GDPR)
      You have the right, under the legal requirements, to demand that we restrict the processing of your personal data, meaning marking the data and restricting its future processing (blocking).
    • Right to data portability (Art. 20 GDPR)
      Under the legal requirements, you have the right to demand that we send the personal data provided by you to you or to a responsible person appointed by you in a structured, commonly used and machine-readable format.
    • Right to object against direct marketing (Art. 21 GDPR)
      You have the right to object to the processing of your personal data for marketing purposes at any time (“objection to marketing”).
    • Right to object against data processing with the legal basis of “legitimate interest” (Art. 21 GDPR)
      You have the right to object to the processing of data by us at any time, provided this is based on the legal basis of “legitimate interest”. We will then stop processing the data, unless we can present compelling legitimate grounds for continuing to process the data which override your rights, in accordance with the legal provisions.
    • Right to withdraw consent (Art. 7(3) GDPR)
      If you have consented to our collecting and processing your data, you can withdraw this consent at any time, taking effect in the future. The lawfulness of processing your data in the past up until the point where consent was withdrawn remains unaffected by this. Please be aware that we can continue to collect and process your data, if applicable in spite of a withdrawal of consent if this is required on another legal basis and is permitted (for example for the fulfilment of an existing contractual relationship with you, due to a legitimate interest, due to a legal obligation).
    • Right to lodge a complaint with a supervisory authority (Art. 77 DSGVO)
      You can lodge a complaint with the responsible supervisory authority if you believe that the processing of your data violates applicable law. You have the possibility of contacting the responsible data protection authority for your area of residence or your country, or also the data protection authority responsible for us.

  8. Currency and changes to the privacy policy
    This privacy policy is currently valid and is effective from 25 May 2018. Due to the further development of our website and offer, or due to changed legal or official provisions, it may be necessary to modify this privacy policy. The current privacy policy can be retrieved, printed out and saved by you at any time on the website.

Metreg Technologies GmbH, Tränkeweg 9, D-15517 Fürstenwalde
Phone: +49 (0) 3361 760 20 80